About us
A freight company that answers the phone.
Smarttcargo moves air, ocean, road and courier cargo across 140+ countries, and holds the valuable end of it in monitored vaults. We are big enough to have the space and small enough that you know who is handling your shipment.
What we do
One operator across the whole route.
Most delays happen at handovers — between the forwarder and the broker, between the port and the haulier, between the warehouse and the courier. We run those legs ourselves or through partners we have used for years, and we log every one of them against a single tracking number so nobody has to guess where cargo sits.
That means one quote, one coordinator and one record of the journey, whether the shipment is a 40ft container, a pallet of pharmaceuticals or a sealed envelope of contracts.
How we work
- A named coordinator
One person owns your account and knows your cargo, backed by a 24/7 desk when they are off shift.
- All-in quotes
Freight, handling, documentation and clearance priced together, so the invoice matches the quote.
- Problems flagged early
Free-time expiry, missing paperwork and customs queries are raised before they become charges.
- Claims handled in-house
If something goes wrong, our team runs the claim rather than handing you an insurer.
Coverage
Where we operate
Owned offices on our core lanes, vetted agents everywhere else.
United Kingdom
Temple Chambers, 6-11 Temple Avenue, London, EC7Y 0DT H436N
China
Suite 22B Fangbang Zhonglu, Huabao Building, Near Yu Garden,Shanghai,200135, China
United Arab Emirate
Jabari, 13th Floor, Emirates Towers, Sheikh, Zayed Road, Dubai, UAE
Work with us
Tell us what you move and how often. We will put a lane plan and a rate in front of you.